Enterprise Knowledge Portals: What They Are and What They Do
نویسنده
چکیده
The Enterprise is a continuous, dynamic “swirl” of problem-solving knowledgerelated Interactions from which knowledge is produced and integrated with the business processes of the enterprise. For a given problem generated by a business process, it is useful to abstract from the swirl and to conceptualize an iteration of a knowledge life cycle encompassing knowledge processes targeted on solving that problem. But before getting to such a knowledge life cycle model, we need to begin with the general concept of a business process of which both knowledge and knowledge management processes are sub-types
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